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 | Boutique concept does not work. Like the Microsoft store, has anyone ever bought there? With power of smartphones and google every smart consumer will figure out where and best price. Two outcome brands must consider...close all ADs and sell at MSRP or close all boutiques let ADs compete. It’s a mix now so what happens is Boutique at full prices sells 1% ADs and grey sell 99%.... I don’t pay full price on anything....ok maybe Rolex if I’m desperate maybe not Комментарий от : @derrekb4501 |
 | Is chrono24 a trustful website to buy watches Комментарий от : @iammt00 |
 | This is a pedestrian analysis just looking at one market, watches, but even there you don’t really understand the dynamics involved. Luxury brands need brick and mortar, because it’s more than just a product they’re buying, it’s also an experience they’re buying. The luxury buyer doesn’t buy used/second-hand. They go into the boutique for the product and the experience of buying that product. You will never get the second half of that from online, never. You’re conflating too many different things at one time and your lack of clear thought comes out in your explanation. It wonders and rambles. Sorry to be harsh but it was frustrating listening to it and trying to follow your reasoning. You’re conflating a luxury buyer with a flipper and a flipper with an enthusiast. All have different reasons for buying and expect different outcomes. Luxury buyer wants the experience, flipper wants a profit, and an enthusiast just wants the product. Amazon didn’t kill brick and mortar. You think this situation doesn’t exist in other markets? Their situation and outcomes are the same. Try buying a luxury purse, like Louis Vuitton. I wanted to get one for my daughter for her b-day. Guess what? Certain model are impossible to get (in the boutique), and sell online used/grey market for well above retail. Sound familiar? Louis Vuitton’s boutique was packed when I went but they sell online too. It’s because the boutique provides the buying the experience. I have the pictures of my daughter getting that experience and it wasn’t negatively affected by getting the “Alma BB” instead of the “Favorite PM”. At the end of this lockdown there will still be boutiques, there will be AD’s and there will be pre-owned dealers, as there were before. Availability and pricing issues will be there as well. They may fluctuate but the dynamics won’t. Don’t conflate the different scenarios. Preferred customers walking in to the boutique will get what they want, flippers will still operate online, enthusiasts will get what they are looking for if they can afford to pay the aftermarket price. Комментарий от : @ashken3985 |
 | Rolex SA doesn’t care about their AD’s. I guarantee you when the watches ship the AD’s will get a bunch watches nobody wants—Cellini, Pearlmasters, TT womens Datejust etc. Комментарий от : @underachievingwatchcollect1878 |
 | Thank God you got rid of those ridiculous looking glasses in your last couple videos lol Комментарий от : @audiman7716 |
 | People are staying at home enjoying locktails and quarantinis and buying online. Brick and mortar AD stores will need to do some serious discounting to attract customers back when so much is available online. I was in a large (partly opened) shopping mall earlier today and the watch shops were empty. Purchasing behaviors have changed because of the batwuflu lockdown. Комментарий от : @johnflynn4923 |
 | How much is a horse these days anyway? A well maintained pre-owned one that runs well .... with all the original paperwork & its horsebox. Комментарий от : @markstanton63 |
 | What, what, what........ and how did the horse get into the A. D...... Комментарий от : @paulduncan3214 |
 | I haven’t had a good experience with an AD for over 10 years. It’s over red rover for them. I bought a Daytona recently from a grey market dealer during this virus happening. The supply of Rolex is high (like at Chrono 24). Watch industry is going to get decimated. When the tide goes down all the boats go down. Jomashop Rules Комментарий от : @TimG-- |
 | Rolex AD is toast, better name them Rolex Museum instead Комментарий от : @Mikekhoh |
 | AD given customer a chance to try. Watches just like clothes, if we all buy it online, cost so much time and energy to exchange this size, this model balabala Комментарий от : @SuperEmlo |
 | If the manufacturers take their money and allow the AD retailers to set their own prices, sales will increase as will their profits. It has been demonstrated in other industries. The one area where this is not so is for businesses which are incapable of increasing production to meet such increases in demand. Комментарий от : @richardbriscoe8563 |
 | Glad this is a problem I won’t ever have to think about, like the great tampon shortage of ‘08. Комментарий от : @chiane1968 |
 | I can only buy rolex, nautilus or royal oak without seen the watch 🤣 Комментарий от : @gorgik |
 | I have nothing against buying online but for me it is the amount that I intend to spend that decide if I will go online to buy the watch. I am fine to spend 1-2k online but to drop 5k, I would want to try the watch and to enjoy the AD or boutique services. Комментарий от : @pth8888 |
 | AD’s might die in the US but speaking from my experience in countries in South east Asia specifically people still want to go to a store and try on a watch because theres still this distrust on online purchases and delivery. We still have to think about numerous high level fakes built here or china and shady online dealer stories. For example my dad when buying a watch when we went to japan kept asking me, how are we sure they arent fakes? Is it really okay to buy pre owned? Maybe its a culture difference Комментарий от : @jhudiel999 |
 | Let’s be honest . I was welling to get VC American 1921 in Dubai VC boutique but it turns out the price is too high compared to for example HODINKEE online prices for VC , I think the price in boutique cover security , staff and renting expenses in addition of profit , so I am too convinced to buy online specially in second hand market since the prices are good and reasonable. Same goes to Breguet , lange and blancpain as examples. Boutiques and stores do have a pleasure of seeing actual physical aspect of the watch, but online can save cost as well for the company. Комментарий от : @mohamedalketbi2326 |
 | While I think you could be right, I think it is also convenient for you to say that rolex/patek shortages will persist, especially even more so now. That makes people turn to dealers (you). A lot of ADs have been calling customers and offering rolex SS pieces. I think any shortage in supply will be minimal compared to the shortage in demand. Комментарий от : @davida8306 |
 | Can’t listen to this guy!!! David is the best Комментарий от : @ryanlapuz5306 |
 | I talked to my AD sales person on the phone. They said when they reopen I can get a Pepsi if I buy either a Root Beer or Bluesy with it. Комментарий от : @mrp9498 |
 | You are great. I hope you recover soon. I do disagree with you, I think Rolex authorized dealers will have a bunch of inventory because they probably had a bunch already hidden away in some secret stash and will be getting more from Rolex. And Rolex probably has a bunch of inventory stockpiled from before this crisis happened. As you stated companies will need revenue due to this pandemic, Rolex is no different, they make money by selling watches generally speaking. To think that Rolex did not lose money during this time, that’s just not be realistic.rolex will need to catch up with lost revenue. I’m going to go against the grain, I think Rolex open the floodgates and flood the market. Here’s some spin on the Rolex market. What if Rolex did not come out with the new models this year because they don’t have the current inventory and supply chain to support the new models. they may want to catch up with revenue? They have all their old inventory and parts. they know it will work just fine with no bugs and additional training. Simply mass produce this year to increase revenue and knowing that the demand is high now. Cashing this year because the forecast moving forward is very uncertain. Only time will tell. Комментарий от : @parkyourthoughts5741 |
 | Referencing a bottom tier brand like Breitling, who has been on the ropes for years and depends on things like cruise ship gift shops, isn't a very valid general case. Real luxury goods tend to take a smaller hit and recover more quickly than most other segments. Will folks who've been on the edge not make it through? Of course. But there's a massive pent up urge to buy. Look at Hermes after Beijing reopened - biggest single day ever. Having said that, I wouldn't be surprised if the next few months turn out to be a great time to buy used pieces, as folks who stretched to buy something they probably shouldn't have in the first place rush to sell to generate cash. Smart and responsible people who have 12+ months reserve before doing something frivolous like buying a luxury good will be fine. Personally, unless it's a special piece that's no longer in production (like an original Genta) I consider used pieces like used underwear. Rather disgusting, really. Комментарий от : @btb44333ify |
 | I disagree with you. There are AD who sells to grey market dealers, so there are sports watches on stock somewhere. Also, as the AD have been closed for up to 2 months now, as well as some grey market dealers with little to no online sales, they too are in need of cash. I am not talking about the pre-owned used market. There I predict that prices will drop a little depending on how well we get out of this financially. Комментарий от : @travelandwatches8 |
 | I'm not in the watch industry, so you might have more information than I do, but I don't think that Rolex will have to hire many people after the crisis, especially not in the production. It's not how it works in Europe. They know rehiring and training cost a lot of money as well and will lead to flaws. Plus, Switzerland is small, slow and disciplined, their corona crisis will be much shorter than in the US. Комментарий от : @TheSwedishRider |
 | I’ve moved beyond the retail or even. boutique experience for timepieces. However, if I’m going buy a new watch over $10k, I prefer to still see it in person and get a feel on the wrist before purchasing it. Pre-owned, mail/packages are fine so long as the dealer is reputable and stands behind their product. Комментарий от : @robertschmidt9584 |
 | People are buying watches online and China 🇨🇳 is killing the game Комментарий от : @Kabaselefh |
 | that interesting John so how would Rolex (which produces watches in large quantities and still maintains exclusivity) sell it online or just boutiques from your perspective, how would you buy SS Daytona online? I can understand some smaller brands can probably by limiting the number of watches they are selling, as soon as they "drop" they sell out...sure but Rolex..? I am sure Rolex is trying to figure it out too, because most customers who end up getting these SS models are loyal to AD not the brand and Rolex would obviously want loyalty to the brand not be used as very valualbe thank you gifts by ADs. Not sure if you saw the vlog by Revolution zooming in with Aurel Bacs, speaking about auctions online, while that's a component of business that is growing I dont believe traditional way will go out anytime soon because how do you solve above question? Комментарий от : @birajudoshi3463 |
 | I would assume there will be less watches available at grey market sites if there are less ADs selling off surplus stock. Комментарий от : @ref6122 |
 | Great video. Keep up the good work. Комментарий от : @TheMrFishnDucks |
 | Shorter vids please Комментарий от : @MTbone7 |
 | John, seems like a wishlist video for ur business. Without AD or watch dealers who offers brand new watches esp for luxury brands where will u guys get ur supplies? It seems like u guys are hoping to become a dealer in some way it seems....less brand new watches due to no AD and other retail channels, how and where will u guys get ur supply...pre-owned is dependent on guys having to buy a new watch previously...personally i wouldn't buy a brand new watch online while I am happy to buy pre-owned online...and the funny thing is because of price but because of authenticity and the experience.... Комментарий от : @jeong121016 |
 | Hi John, like your channel! I think that there will be a change. Omega has started to sell watches online. There will be an impact on ADs, I'm sure. Kind regards! Комментарий от : @vokkip.181 |
 | Most brands will be dead in 5 years.. it’ll either be Rolex or nothing.get yourself another hobby because Rolex ain’t no enthusiasts brand. Комментарий от : @andrewbrown5636 |
 | Agree .. I don’t think models will be widely available at the outset . However I would predict that 12 months from now once Rolex have made up to a degree production lost during the pandemic watch availability will be much better . The full impact of the worldwide economic crisis will really start to kick in in the months to come and sadly the serious affects will be felt for many years to come . Available will probably be similar to 5 years ago . I feel that perhaps you won’t see the Most popular models in ADS windows but they will probably be attainable in reasonable timescales .. Комментарий от : @Tonysoprano497 |
 | To alleviate the confusion, if you're talking here about brick and mortar brand boutiques, except for the bigger names they'll always be opening and closing (see Panerai and IWC situations). Now Multi-brand ADs, there has always been a situation where the most established ones are not bulging and the small ones are opening and closing as well. What's likely to happen is, just like in any crisis, the less viable ones will die (either outright or be bought back by groups) and the most robust ones will survive. I agree with you that small ones that are not adapting to the times (going online, selling pre-owned) are more subject to dying but I don't think it means the end of ADs, on the contrary I think it's going to mean the rise of multi-brands ADs that are part of a group. For the Rolex availablity, as stated in the comments, while they won't be available straight away because of the factory closing, I'm also pretty sure that waiting lists for the most sought after models are getting smaller because a lot of people got hit by the crisis so you're probably in a better place trying to get one at retail with a shortenned lead time than before thanks to this (only if your AD is still in business after this crisis). Lastly, look at the big brands, they're all online now and offering you online shops to buy directly from them. Rolex doesn't but JLC, Omega, Cartier, Panerai do it. You even have smaller brands on the rise like NOMOS offering their customers a payment by installment to allow them to get their watches. Комментарий от : @Jnjcpltest1 |
 | I spoke to my AD and I have moved up on the Daytona’s waiting list from 8th to 4th because he said people are having to come off the list because of financial issues due to the affect of COVID 19. Комментарий от : @stupitt6989 |
 | Ninety percent of Watch ADs in Australia which sell more than one brand, sell jewellery as well. I can't see watches/jewellery going to die as physical stores taking into account 85 percent to of the Australian population live in the Capital cities. Jewellery is very much a personal taste at the high end a than watches. Комментарий от : @bennychen7433 |
 | It's a nightmare!!!! Watch fixer has had my Cyma and B&R0394 for 2.5 months. Not happy. Комментарий от : @mattyreardon3593 |
 | I hope you are wrong. I love to go to my AD and try two or three watches before I make my decision. It is so much fun comparing how they look on my wrist before I pull the trigger. Take of yourself Sr. Комментарий от : @hugohernandez3651 |
 | Well this is a tough call for me. I have bought more than one $5k watch online i.e. not handling it before the purchase. Also, I have walked out of an AD with a new watch. But in both cases “I” thought that the value justified the purchase and in all cases have been pleased. Clearly, the gray market offers a savings while others prefer new. ....There will always be room for both online and ADs probably not as we see them today or should I say 8 weeks ago. Will any business be the same? Комментарий от : @lcm6091 |
 | Waiting for that polar to come down in price......nothing happened till now:-(( Комментарий от : @stevejukic8166 |
 | i don't get this vid. So you're saying you're smarter than all the ADs who operate multi-millions stores around the world will be al gone? Комментарий от : @brucethemanlee |
 | I cant make a 5k+ purchase without putting the watch on wrist at least once in person. Комментарий от : @pres8585 |
 | Hi John P, has the increase in traffic been reflected in sales? I can imagine a lot of people "trapped" in their homes looking for ways to entertain themselves and not necessarily buying watches. Комментарий от : @danielrs9214 |
 | No more AD but online dealers will offer a 14 day return policy Комментарий от : @tomcognilio1816 |
 | John, thanks for the video. You are right. I dont think AD can survive with just selling brand new watch. My suggestion for them is to start offering door to door service again like old times. Show the watch at customer home or office. Retail mall will be a history as no one will go to mall or boutique anymore.. Yes we need internet, but buying a watch is all about wearing it on the wrist. Ppl like Panda Daytona but does it really looks good on our own wrist? Only we will know it when we wear it. The business model need a change, just like tailor, they can go to your office to provide their bespoke service. So AD need to let go their ego or tradition, go to their customer instead of the other way round. Комментарий от : @Ervinyj |
 | I’m confused. If say Omega doesn’t have authorized dealers, how will they sell their watches. Unless your just talking about the boutiques. If not, I have to hold a watch before I buy. I’ve wanted several watches , then went to the AD, saw it on my wrist then didn’t like it. Комментарий от : @Bemjji |
 | Watch inventory dumping, plumet oil price god.. what a time to be alive Комментарий от : @azizhusseinz2083 |
 | For me it’s important to be able to have the watches on my hands . Комментарий от : @derbywinner5423 |
 | Yes, ADs will soon die just as Baselworld did. Next will be the grey market dealers and some of the big brands, so don't fool yourself. We will be left with some micro brands made by enthusiasts for enthusiasts at the sub $1k market and just a couple of the big names, who will be sold as an ultra luxury. Whatever is left will phase out with the Millennials...but neither John P or you are ready to talk about that yet.. Комментарий от : @xmarti |
 | Demand is already short and falling. I think prices will shrink in grey market and ADs will do whatever to survive.😎 Now they need customers to pay their salaries!! May customers put ADs on waiting lists?? Комментарий от : @pedrosaenz2800 |
 | Wishful thinking. I doubt that will happen. I believe that some brands will sell on line but their boutiques will continue to operate. The feeling of holding the watch and falling in love with it is priceless. Комментарий от : @luispadilla2212 |
 | AD's are gonna have to drop their prices to grey market prices I think. People shopping online are gonna go for the lowest price. Комментарий от : @clo2715 |
 | Sorry to hear you got crocked, knee or ankle? Keep up the great content, you have a slightly different perspective to most channels, refreshing! Комментарий от : @pauloshea2383 |
 | Hi , didn't understand what is your point of this long speach,flight of ideas. Комментарий от : @alialbarudi1936 |
 | What are you talking about AD's have been selling to used watch dealers for years. Most Rolex AD's sell more to grey dealers than to actual customers. Комментарий от : @Mesenger570ad |
 | Very informational video John P, thanks. Комментарий от : @stevenv.surawski1178 |
 | John your hit the nail on the head. Brick and Mortar is on the dyeing vine. Yeah, I am one of the guys who is waiting for 126710BLRO at Tourneau. Комментарий от : @michaelhamilton812 |
 | ...and those glasses, thumbs up. Комментарий от : @chateaubullion2560 |
 | I was just in the Omega boutique in Atlanta. It was a surreal experience man. Most of the other stores in the mall were closed. I looked at the Railmaster and the Aqua Terra but it was just too bizarre in there to enjoy the watches Комментарий от : @michaelfierman3256 |
 | Get well soon John... nice video Комментарий от : @Ranghocsing |
 | A shortage of watches you cannot get.... Комментарий от : @steverushaw8761 |
 | I just picked up 126660 Cameron Deep Sea Blue from an AD at retail + tax new. I believe this is a good deal. Not that I have a huge spend relationship with any AD however I'm pretty confident that Bat Girl GMT 2 and maybe even a Pepsi will show up at retail or very close to it. Комментарий от : @JoeGiz64 |
 | Since you showed that Cartier/Glycine, I'd like to see more videos on vintage watches and what to watch for when buying them online. Комментарий от : @davidc5191 |
 | Doesn’t the ‘luxury’ experience start with walking into the AD / boutique and being made to feel like a million dollars? How could that experience be translated into the online environment? Now, as long as I believe I am getting value for my money I’m not too concerned about cost. However, in the online market I’m solely responsible for identifying and getting the Q&A, there is no guidance or expertise other than my own involved in the purchase. There is no tactile experience. So, why should I be expected to pay the full AD RRP? There is no bricks and mortar store, no-one offering me a cup of coffee and a cookie, nothing. Shouldn’t I benefit from the reduction in costs for that sale? And if I was to benefit what’s to stop me visiting an AD and getting the million dollar feeling, coffee and cookies and then ordering online? Now, if I was an AD it sucks even more. I’m not only competing against other ADs I’m competing against my supplier. How can that be a level playing field? So, I guess the solution is not to be an AD? Комментарий от : @gary-pv8vz |
 | I think the future is boutiques (owned by the brands) where you can try a watch on, and buy it at retail (or order online). Rare models, say a Daytona, will be a lottery or similar, no more of the buy crap to get quality (or, if they keep that, maybe a clear dollar value thats transparent to get the reward to buy something special). At least the brands can eliminate the grey market then and they get all the retail price without giving up 40 percent or more to the AD. Комментарий от : @mkyhou1160 |
 | Production stalled, new models delayed, stores closed for public health... it is a perfect storm for the parent companies to just cut the cord with the dealers if they want to keep the entire supply in house. No more grey market. Комментарий от : @whatsinanameish |
 | In socal there's a Rolex dealer that offered me subs & a Daytona the day before closing for covid. Комментарий от : @bouncinbeau |
 | That watch is awesome, ....having said that, a little negative today. Комментарий от : @scottallan3327 |
 | Everybody's web traffic has doubled.....because everybody misses their brick and mortar stores. Комментарий от : @jjlad5037 |
 | Hmmmm 🤔 i think people really always will be looking for a hands on look and feel, before they spend a huge amount of money. Counterfeit wristwatches are too big of a danger. What stays is, buy the seller Комментарий от : @evh4611 |
 | Get well soon John. Love your vids! Комментарий от : @nomansanisland |
 | I am waiting on a new watch Winder ( Amazon ). This coronavirus is slowing everything down . It will never be the same . I'm not flying anywhere for the next year . No travel. Комментарий от : @davidcoleman2463 |
| I got 16% off on a new Hamilton from my AD . I know it is not a luxury watch. Still I am happy. Good video . Thanks . ps I hope you get well soon . Stay safe. Комментарий от : @davidcoleman2463 |
 | I’m old school. I’d never hand over 30,000 to an online watch shop like yourselves, regardless of internet reputation ( Horology House comes to mind), I need to visit a brick and mortar store to buy my watches even if they are a grey market dealer. Stores are going nowhere. Комментарий от : @garysmith1477 |
 | Hey John, what are your thoughts on the laureato 42mm vs 38mm. I am partial to the 42 as I have a larger wrist but am concerned that the size may not be relevant in ten years. Thanks for the great content! Комментарий от : @chrislisle8979 |
